The ICM, an international center for neurological research, has opted for a solution based on Active Circle software for storing several petabytes of scientific data.
The Active Circle support contract includes a hot-line available at the times indicated below, software updates. The support team is able to connect remotely to diagnose any issue.
The support contracts including a precise description of the service and the escalation process are available at the support department.
You can reach the Active Circle tech suport at customer-support at active-circle.com